Thank You to all my clients that have written these...I have loved working with you!

Written by M.I. on June 30,2017 after counseling with Penelope for 8 months

Incredible. The best. THANK YOU.

Written by M.A on Apr 23,2017 after counseling with Penelope for 6 months

Penelope has helped me overcome a difficult period of my life. It felt good to have someone to talk to when I really needed to, and someone who understands how I feel and validates that it's okay to feel this way.
Thanks for all your help!

 Written by R.I on Apr 18,2017 after 
counseling with Penelope for 2 months depression, stress, anxiety, relationship, intimacy-related, sleeping, self esteem, and anger

She has been great for me. It is my first real experience in therapy. Penelope has been open, welcoming and insightful.

Written by L.O on Mar16,2017 after counseling with Penelope for 1 month stress, anxiety, grief, self esteem, and anger

The work undertaken with Penny has been hugely helpful. I have found her responses to be insightful and relevant and she clearly has much experience and a broad resource base to draw from. Her support has definitely helped me to see my way through a difficult period and feel more in control of my decisions and future. I would recommend Penny to anyone who needs a warm but focused counseling professional.

 Written by L.E on Mar 05, 2017 after 
counseling with Penelope for 3 weeks depression, stress, anxiety, relationship, grief, eating, and anger

Penelope has given me some great insight and tools about how to overcome difficult situations.

Written by E.R on Feb24,2017 after counseling with Penelope for 6 months depression, lgbt, relationship, trauma and abuse, eating, sleeping, and bipolar

Penny is such a great 
counselor. Shas has helped me in many areas of my life and sorting out which areas needed to be focused on first. She is patient and kind and would recommend her to anyone. She is knowledgeable from a real world point of view as well as a wonderful clinician. Penny has opened my eyes to my diagnosis and has helped me understand them better. She concerns herself clinically to what you are going through as well as individually. She has been a great and tremendous help over the last 6 months.

 Written by S.A on Feb19,2017 after counseling with Penelope for 3 weeks depression, stress, anxiety, and bipolar

Wonderful counselor; straight into giving me tools so that I can start to tackle the problems as we explore them. Long and thoughtful answers, always helpful and prompt to reply. Definitely the best counselor I have spoken to.

Written by M.I on Dec 04, 2016 after 
counseling with Penelope for 1 month stress, anxiety, addictions, lgbt, family, intimacy-related, eating, self esteem, career, and depression

I have been writing 
Ms. Snow for a short time, and I have covered more with her than anyone I have ever talked with. 
She is kind, friendly and encouraging. At the same time, she challenges. She is not someone to simply write a short question back. She will do her "homework" and send useful tools to help. She will also share personal stories that make her feel warm and human whilst writing back and forth. 

"Working" with
Penelope(Penny), honestly feels like a conversation with a friend that wants to see me succeed in life. 
Mike in Wisconsin

Written by J.A on Oct 25,2016 after 
counseling with Penelope for 3 weeks addictions, lgbt, eating, and sleeping

Ms. Snow has been a good support for me while I am navigating the end of my26 year marriage. Divorce is not an easy thing for most people and I am glad I have Ms. Snow to talk to during this difficult time.

 Written by M.E on Sep 04, 2016 after 
counseling with Penelope for 2 days stress, anxiety, relationship, family, and self esteem

Penny is very good at what she does and I appreciate her honesty and insight.

 Written by A.L on Aug 01, 2016 after 
counseling with Penelope for 2 months stress, anxiety, relationship, family,

trauma and abuse, intimacy-related, eating, sleeping, parenting, self esteem, anger, career, bipolar, and depression

Penelope is extremely knowledgeable in psychology and self-help. I have met with other
counselors that have the same qualifications as her that have not been half as helpful as her, so this tells me she really cares, loves what she does and goes above and beyond her work. She has given me several very good resources to continue to explore on my own and helps me set life goals. I am going throughvery significant relationship and family issues, and Penelope gave me solid points to think about. I kept reminding myself of the things she said to me during those difficult moments. She has helped me really realize my strengths by giving me consistent feedback, too, which has helped me improve and realize my self-worth at a time that I needed it. Even though it is via the internet she has a great feel for what my family members are like and the dynamics that are in play without ever having met them and through my little descriptions. I plan on getting a hold of her in the future!

 Written by F.R on Jul 29,2016 after counseling with Penelope for 1 month lgbt, and relationship

Penelope has been great at helping me get over a relationship difficulty.Her 
patience,understanding and insights into what was happening have made a huge difference to me. Penelope was always prompt in replying and went into lots of detail in each message. I can't thank her enough.

 Written by M.P on Jul14,2016 after 
counseling with Penelope for 2 weeks stress, anxiety, relationship, family, grief, parenting, self esteem, anger, career, and depression 

Penelope has helped me tremendously. She draws on a vast array of knowledge across different areas of therapy and provides support backed up with medical and scientific evidence. She is polite, personable, professional and compassionate and will be there for you to help you identify your problem areas and work on addressing them in the most suitable way. 

She also
recognizes the importance of addressing the hierarchy of needs and will guide you on things you can do to step out of your normal thinking patterns. This could be anything from having more tactile experiences, sensory experiences, social experiences as all too often when depressed and in anxietystates we fall into the darkness unable to function. 

Penelope recognizes the complexity of the thinking mind, coupled with biochemistry and the various tools that can be used to start to work with whatever situation you find yourself in. Not only has she supported me through CBT but also has provided some very helpful mindfulness-based books and techniques which have helped me in a much deeper and emotional way than I could have imagined.

I think this combination has enabled me to change my thinking and perspective and finally see some light at the end of this tunnel I have been traveling
down. If you are considering Penelope Snow then look no further as I am sure she will be your guiding light through whatever experience has brought you here.

Written by R.O on Jul 07, 2016 after 
counseling with Penelope for 1 month stress, anxiety, relationship, family, self esteem, career, and depression

Penelope has changed my life forever, she is amazing I am blessed to have Penelope 
counseling me.

Written by F.R on Jul 03, 2016 after 
counseling with Penelope for 2 days stress, anxiety, relationship, grief, intimacy-related, self  esteem, anger, and depression

With the little time I had with Penny...was all good...very helpful... appreciate it all. Thank you!

Written by C.A on Jun 19,2016 after 
counseling with Penelope for 3 months relationship, eating, and self esteem

I have never been in counseling before...I was connected with Penelope and have found our sessions to be extremely helpful. I think it is important to feel a connection with your counselor and even though our conversations are online, I feel good energy from Penelope and feel that I can be open and honest without fear ofjudgement
or embarrassment. Penelope has always responded in good time with assistance and information that is helping me get through. Penelope is very knowledgeable, a good listener, encouraging and very authentic with the work she does.

 Written by V.I on Apr 20,2016 after counseling with Penelope for 1 week relationship, family, and trauma and abuse
knowledgable and practical. This is my second week and I have covered so much ground. Thankyou

Written by C.H on Apr 18,2016 after 
counseling with Penelope for 9 months

Penny is knowledgeable, direct, patient, pleasant to work with and most importantly, effective. I highly recommend her.

Written by P.A on Apr 18,2016 after counseling with Penelope for 3 days addictions, trauma and abuse, and intimacy-related

Hi, I have been working with Penny for some time now and she has helped me a great deal. Once I email her she takes great lengths to really research my questions and send me the materials that I have needed to get me through certain situations. Penny has been patient through every step of the way and is really caring and sincere.

Written by I.L on Apr 12,2016 after 
counseling with Penelope for 5 months stress, anxiety, relationship, intimacy-related, sleeping, self esteem, career, and depression

Penelope is wonderful. She's very thoughtful, and for someone who is intellectual, she'll meet you at your nerdy level, sending you research studies and other sources to explain why she's guiding you to make certain choices, but she's totally nonjudgmental if you opt to do things differently. I've found her to be very understanding and very kind, and I think she has helped me.

Written by B.R on Feb 05, 2016 after 
counseling with Penelope for 5 months stress, anxiety, family,

self-esteem, and depression

Penny is a powerhouse in her field. She is very personable and caring, yet a true professional and a wonderful source of help and information. She has really helped me in such a short time, as there are definite improvements in my life overall after beginning to speak with her, and everything I have learned from her will stick with me for a very long time. I appreciate connecting me with such a top notch

Written by E.R on Jan14,2016 after counseling with Penelope for 2 months stress, anxiety, relationship, self esteem, anger, career, and depression

Penelope helps me feel like my thoughts and feelings are valid. She helps me look at things from a different perspective with new ideas--without discounting my own perspective. She takes my thoughts and grows them into something positive that I can understand, accept, and work with. Penelope is fantastic. Thank you, Penelope!

Written by M.H on Dec30,2015 after counseling with Penelope for 3 months stress, anxiety, relationship, family, grief, intimacy-related, eating, parenting, self esteem, anger, career, and depression

Hands down the most caring,
non-judgmentalcounsellors I've used. Fluid conversation from day 1. Gives you assignments to get you on track. She's the Internet fly on the wall in your life and will be there for you when you need her most.

Written by J.A on Dec 29,2015
 after counseling with Penelope for 2 months

Penelope Snow has been extremely knowledgeable and helpful for me during the time I have been communicating with her. She is awesome!!!

 Written by K.A on Nov15,
2015 after counseling with Penelope for 6 months

Penny has a very strong presence, you know that she's listening. I did not expect this from an online
counseling service, so she's obviously well suited to it. She uses a variety of different forms of therapy, and just plain listening - so talking to her suits me very well. She's not just a CBTtherapist, or a psychotherapist... she's able to be what you need at that time.

Written by A.M on Nov12,2015 after counseling with Penelope for 1 month stress, anxiety, relationship, self esteem, anger, and depression

A godsend! I get the sense that Penny really wants to help you conquer your demons. and even though this is her job she really cares and helps you question the why's and how's and what's and comes up with ways of overcoming these. Thank you Penny!..all from the comfort of your own home which is sometimes all
you may feel when one is having an episode.

Written by A.L on Nov 06, 2015 after 
counseling with Penelope for 2 weeks stress, anxiety, relationship, intimacy-related, parenting, and depression

Penelope has been a great resource- she's really helped me unpack what's 
some long standing issues, and encouraged me to focus on self-care. It's been a big help to have her to talk with.

Written by C.H on Oct 04, 2015 after counseling with Penelope for 2 weeks stress, anxiety, family,

self -esteem, career, and depression

Penny has been great. Her narrative analysis skills are particularly helpful in this format.
Also her Imago training has been very helpful for codeps like me.

Written by G.L on Oct 03, 2015 after 
counseling with Penelope for 1 month depression, stress, anxiety, relationship, family, trauma and abuse, grief, parenting, self esteem, and anger

I wanted and needed somebody who wouldn't be afraid to really jump in, get involved and give me solid suggestions in helping my family, especially with working with my kids. She does just this! It has helped my depression to have this backup and support, along with building my confidence. We don't avoid hard topics, but she reminds me to slow down and
, because if I want it to "stick" I can't change everything at once. I am learning a lot from working with her.

Written by K.A on Sep 18, 2015 after counseling with Penelope for 3 weeks

She is very articulate, and thoughtful, and passes
zerojudgement. I think she is terrific. I never knew what online counseling
would feel like, but it is very comforting. And I have loved having the ability to go back and reread feedback days after to gain greater insight and digest it further.

Written by C.H on Sep 13, 2015 after 
counseling with Penelope for 11 months stress, anxiety, relationship, sleeping,

self-esteem, career, and depression

Penelope has been such a gem!
At first I was disappointed with the lag time between communication, but I later realized it was actually better that gave me time to calm and reflect and when I did get a response it was always very thorough and touched on ALL the points. Penny did not skimp on words or advice, she was very good at helping me analyze my situation and always made me feel better if not empowered. In a world of less communication among family and friends and everything changing so rapidly, I truly felt that Penny spent time on her responses and was always there for ME. I have recommended this site to close friends and think they will benefit from it too.

Written by R.E on Sep 10, 2015 after 
counseling with Penelope for 3 weeks

Penelope is present, consistent, conscientious and informative. She helps me gain validity to what is going on in my life. Thank you, Penelope!
Written by M.A on Sep 06, 2015 after 
counseling with Penelope for 1 month stress, anxiety, sleeping, and depression 

I have
by Penny for the past six weeks or so and have found her to be a real door opener. She appears to take a wide flexible perspective on issues and lets my interest control the directions we explore.

Written by M.A on Sep 02, 2015 after counseling with Penelope for 3 weeks

Penelope has been a great influence for me always giving the best references and advice. She is so compassionate and emphatic.
been so blessed to have had her come along my path. She had opened new doors for me, and if I ever get the chance to meet her it'd be the best day of my life. Thank you for all you do Penny! :)

 Written by M.E on Aug 29,2015 after counseling with Penelope for 1 month

Penny has been such a great source of support. Her insight is so invaluable and always mindful of my situation. Which tells me that she pays attention to the details and is truly helping me not just my case. She is amazingly well
and i trust in her care i will soon have the tools i need to handle more of these things on my own.

Written by K.I on Aug27,
2015 after counseling with Penelope for 3 weeks stress, anxiety, relationship, grief, sleeping, self esteem, and depression

I've been working with Penny for a few weeks for anxiety, depression and crazy family dynamics. She's very insightful and educational. I learn something new about myself every time we chat!

Written by D.E on Aug20,2015 after counseling with Penelope for 1 month

I was in a panic about discontinuing therapy because I was
traveling so much, and then I stumbled on. Skeptical as I was, I knew the value of releasing so much of my anxious thoughts and feelings to matched me with Penny Snow, and I have breathed easier. I am stubborn or perhaps you can call it resistant because of distrust in humanity. And so I need to see the aid I receive for my state of person comes from someone who knows what it is I am in. And yet doesn't ram it down my throat! Penny Snow has immense experience in counseling, but it comes on much like a family member listening to you, and gently prods you to elaborate on situations, at the same time that she realizes she must put me 
on pause mode, so I can breathe a little and let all that she offers sink in. 

The world is getting smaller, too fast. Yet for many in need of 
counseling, it seems that the world is expanding, and the distance to the next point of help is farther and wider, the spaces lonelier...counselors like Penny Snow a healing now is possible and a happier more hopeful future is made available.

Written by A.M on Aug15,
2015 after counseling with Penelope for 3 weeks stress, anxiety, addictions, lgbt, relationship, family, self esteem, and depression

Penny is great! Super understanding and
helpful-also very responsive.

Written by M.O on Aug14,2015 after counseling with Penelope for 3 weeks self esteem

with my concerns..I am a complicated person and she is keeping up with me.

Written by D.E on Aug 08, 2015 after 
counseling with Penelope for 1 month stress, anxiety, relationship, self esteem, anger, and depression

Penny really knows what she's doing, she's able to show different perspectives on issues in a clear way that creates an understanding without making someone feel inadequate, defensive or stupid. She's very helpful and focuses on your personal goals and desires for what you want to get out of therapy. Highly recommend!!!

Written by F.E on Jul31,2015 after 
counseling with Penelope for 3 weeks stress, anxiety, relationship, trauma and abuse, grief, anger, bipolar, and depression

She's been amazing, wise and supportive :) love her !


accepting new clients 

OTW works with various providers, and our group of providers who are available to take new clients does change regularly,  We have between one and six OTW counselors open for new referrals at any given time. Click the arrow below to move to the next open counselor's profile. If the arrow does not advance you, you have then reached the end of our open and available counselors now.


Penelope Snow, LCSW

Let me first say that I truly strive to be a committed, compassionate, and highly competent clinician.  I take joy in my work, and consider it my calling. I love working with people all over the world.  A global perspective enriches therapy here, many of my clients are in different countries, on different continents, and I wouldn't have it any other way!  

I've been at this for quite awhile-my professional journey started in 1990, working in the field while also earning a BA degree in Social Work, Summa Cum Laude, from The University of Southern Maine, graduating in 1996.  I continued to work in the field while pursuing an MS degree in Clinical Social Work from The University of New England in 2001.

  I have been given some wonderful work opportunities which have allowed me to gain a wide range of experience, but I also continue to make a diligent effort to build expertise so that I can offer my clients the most informed, evidence-based techniques in therapy.  I really believe in online counseling, and more and more research shows it to be just as, if not more, effective than traditional, face to face counseling.  

Please contact me with any questions, just use the Contact page here on the site, I welcome you!                   

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Visit Penelope's professional profile here:   LINKEDIN/PenelopeSnow

My goal is to become an ally in the process of understanding and change, to educate, and to listen. I have a friendly, curious, positive, and caring approach in my work. I believe that providing therapy is a privilege, and I value the trust that clients have in me. Privacy and confidentiality are of paramount importance. I am non-judgmental and see each person as truly unique.